Tips for sending samples in foreign trade
Tips for sending samples in foreign trade
For foreign trade, customer resources are always an indispensable and important factor. Whether it is an old customer or a new customer, sending samples is an important step in the process of promoting order closing. Under normal circumstances, in the process of communicating with customers, we will elaborate on some product-related details such as product specifications, quality and price. For customers, whether our products are as good as we said, they have to see the actual product before they can make a further decision, so the sample is particularly important, which directly determines the customer's subsequent reaction. It will directly affect the willingness of customers to reach business cooperation with us, and we must pay attention to this work. In order to give full play to the role of this sent product sample, we must do a good job in the general work, and at the same time take care of some small details, so as to better play the role of our foreign trade sample sending, and work hard Win customer satisfaction and prompt customers to place orders quickly.
#Ensure the quality and completeness of the sample
Perhaps the quality of our products is impeccable, but these customers cannot feel it personally, they can only inspect it through the samples we send. Therefore, when we select product samples, we must strictly check the quality of the samples. To ensure that the samples are representative, they must also have excellent quality support. Of course, it is not enough for the sent sample to meet these conditions. When sending the sample, we also need to attach detailed information such as supporting explanations related to the sample to ensure the completeness of the sample.
When sending samples for foreign trade, we must pay attention to these details and strive to leave a good impression on customers. In fact, sometimes the customer's request for sample viewing seems simple, but it is not simple. If we just send a sample and there is nothing in it, how can customers know the details of this product? On the contrary, they are very unhappy when they see such foreign trade samples. They think that your company is not professional enough, and they even kill the possibility of cooperation in the cradle. Therefore, sending samples for foreign trade is not only about sending samples, but also some basic supporting things such as product manuals and external packaging. This will help customers better grasp product information and make more objective assessments of product quality. evaluate.
#Leave our contact information clearly in a conspicuous place of the sample
Under normal circumstances, foreign trade salesmen directly write their company's contact information on the appearance of the sample with a marker pen. Of course, this method may have a certain impact on the appearance of the sample, but the purpose of doing so is The advantages outweigh the disadvantages. On the one hand, this can deepen the customer's impression of our company's contact information, and further highlight the authenticity of this sample; on the other hand, it can also allow customers who are willing to purchase to contact us in time. For customers, they will definitely shop around when purchasing products, which means that they may receive multiple foreign trade samples. In order to further highlight our products, let customers effectively remember our products and To be able to reply and give feedback to us in time, the contact information that is eye-catching on the product is particularly important at this time.
#We can send some small gifts with local characteristics while sending samples in foreign trade
Although these small gifts are very inconspicuous, they are light and affectionate, and talking is better than nothing. They can express our courtesy and sincerity and leave a good impression on customers. Perhaps because of the existence of these small gifts, customers will pay more attention to your sample during the many sample inspections, or driven by their inner good feelings, the foreign trade samples you send are very pleasing to the eye. In this case , It will play an unexpected role in promoting the completion of the order.
#When sending samples in foreign trade, we must ensure that the samples can be packaged and delivered safely
Pay attention to the outer packaging protection measures for some fragile items. Because foreign trade samples have to go through a transportation process before they are delivered to customers, and they have to go through the hands of multiple people. If someone violently bumps them during this process, it is easy to damage the samples in the package. Just imagine, a damaged sample is sent to the customer, the impression to the customer can be imagined. Therefore, when sending samples for foreign trade, it is a necessary basic work to do a good job in the safety protection of samples. In general, in order to increase the anti-drop and shock resistance of the sample, people usually wrap it with thick foam plastic paper. You can refer to this method.
#Be sure to do a good job of tracking after sending samples for foreign trade
The reason why we send samples to foreign trade customers is to seek trade cooperation, not to just let it go after sending samples. We must always pay attention to the logistics changes of the samples. If it shows that the samples have been delivered to the destination, we can also send a kind receipt reminder to the customer. At the same time, after one or two days, we will ask the customer about the evaluation of the samples and discuss the follow-up cooperation matters. Of course, when foreign trade sends samples, it will definitely involve many aspects of work content, but in any case, we must do a good job in the general work, and at the same time take care of some small details, so as to better play our role. The function of sending samples for foreign trade is to strive to win customer satisfaction and prompt customers to place orders quickly.